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Billing of courier orders

The most important thing in advance:

We require the delivery receipts in legible quality for every invoice - without these, there is no release for payment.

If there are no accompanying documents at the loading point, the driver must fill out a consignment note and have the consignee acknowledge delivery on it. A sample consignment note is available for download at the bottom of this page. You can print this out several times and place it in the vehicles.

We accept electronic invoices. Simply send us an email with two PDF files for invoice and delivery receipts to: invoice@zipmend.com
Download invoice template
E-Mail für den Rechnungsversand

Two steps to payment

Write invoice

Legally required information on the invoices:

  • Full name and address of the supplying trader
  • VAT ID or tax number of the supplying trader
  • Our full company address
  • Date of invoice
  • Invoice number
  • Description of the service
    (e.g. transport from 10119 Berlin -> 20095 Hamburg)
  • Date of service (day of delivery)
  • Net amount
  • Separate display of the tax (except for small entrepreneurs)

Important: Be sure to state our order number on the invoice to enable quick allocation.

Mandatory information for courier partners based in other EU countries: 

  • Our VAT ID number (DE 304638568).
  • Reference to the reverse charge procedure

Send invoice

Send an email with two separate PDF files attached (each for invoice and delivery receipts) to: 

invoice@zipmend.com

Download template

You can download Word templates for creating invoices here. Please save invoices as PDFs before sending them.

Invoice without VAT (Entrepreneur EU)

CMR / Waybill blank

Contact

+49 40 228 597 20

mail@zipmend.com

zipmend GmbH

Große Reichenstrasse 27
20457 Hamburg
Germany

via invoice
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